FAQ
How much does postage cost?
Delivery to international addresses outside the UK is £1.70. Prints are sent via Royal Mail standard international delivery.
Where do you ship to?
My order hasn't arrived - what do I do?
Please allow up to 14 days for delivery to UK addresses, and up to 28 days for delivery to international addresses from the date of your order.
If you still haven’t received your products after this time, please contact us at hello@deptofkindness.com
How do I access the self-kindness reset course?
Our Self-kindness Reset course is hosted on Teachable. You can enrol onto the course here.
If you’ve already purchased the course, you can log in to access the course here. You’ll need to sign in using the account details you created when you signed up to the course.
I've lost my password for the self-kindness reset course
You can reset your login details on the course website here. Simply click the ‘Forgot Password’ button and you’ll be emailed instructions.
Can you run a project with/for us?
Yes, we love to run projects and collaborate!
Get in touch with us at hello@deptofkindness.com and we can set up a call.
Who do I contact with any questions?
Please contact us at hello@deptofkindness.com and we’ll help as soon as we can
Have a question that wasn’t answered here?
Drop us a message below, and we’ll be in touch as soon as we can – replies may take up to a week.