“I was very distraught and alone in here on the phone and a lovely lady came up to me and said you need a hug. I would have loved to have said thank you but she left me once I had connected on my call. To whoever you were I have always remembered your act of kindness. My late darling husband sent you that awful day. You were an angel.”
Location: Main thoroughfare
Date: 24th August 2016
Persons Involved: A lovely lady – unknown but was staff!